Privacy Policy

At DigitalRTM, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use Hackr ("the Service"). We are committed to transparency and giving you control over your data.

Account Information

• Name and email address
• Password (encrypted and never stored in plain text)
• Profile information you choose to provide
• Billing information (processed securely through Stripe)

Usage Data

• Content you create and publish through the Service
• Platform connections and authentication tokens
• Analytics and performance metrics
• Log data including IP addresses, browser type, and usage patterns

Third-Party Platform Data

• Social media account information (with your permission)
• Content performance metrics from connected platforms
• API responses and interaction data

We use your information to:

• Provide and improve the Hackr service
• Process your content and distribute it to connected platforms
• Generate analytics and performance insights
• Communicate with you about your account and service updates
• Process payments and manage subscriptions
• Provide customer support
• Comply with legal obligations

We implement industry-standard security measures:

• End-to-end encryption for data transmission
• Secure data storage with regular backups
• Two-factor authentication (2FA) support
• Regular security audits and penetration testing
• SOC 2 compliance for enterprise customers
• Limited access controls for our team members

5. Information Sharing and Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

With Your Consent

• Publishing content to platforms you've connected
• Sharing analytics with team members you've authorized

Service Providers

• Stripe for payment processing
• Supabase for secure data storage
• Cloud infrastructure providers

Legal Requirements

• When required by law or legal process
• To protect our rights or prevent fraud
• In connection with a business transfer or acquisition

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing

To exercise these rights, contact us at hackr@digitalrtm.com

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze usage patterns to improve the Service
• Provide personalized content and features

You can control cookie settings through your browser preferences.

8. Data Retention

We retain your data for as long as:

• Your account remains active
• Required to provide the Service
• Necessary for legal or business purposes

After account deletion, we retain data for 30 days for recovery purposes, then permanently delete it unless required by law to retain it longer.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through appropriate safeguards, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Children's Privacy

Hackr is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). This includes:

• Lawful basis for processing your data
• Data protection by design and by default
• Regular data protection impact assessments
• Appointment of a Data Protection Officer when required
• Prompt breach notification procedures